Palmer Mutual Telephone Company
Palmer Mutual Telephone Company





Palmer Mutual Telephone Co. Open Internet Disclosures

Palmer Mutual Telephone Company is committed to providing an open Internet through ethical network practices and transparent data management policies.  This document outlines how our local data network connects to the Internet and the engineering practices we employ to ensure equitable access to all services in compliance with the Federal Communication Commission’s Open Internet Order regulations.

Service Offerings

Palmer Mutual Telephone Company utilizes the following technologies for internet access :


Up to Download Speed:

Up to Upload Speed:



Residential DSL

25.0 Mbps

3.0 Mbps


Check email, surf the Internet, stream a movie, online gaming

Res/Bus  DSL

50.0 Mbps

10.0 Mbps


Check email, surf the Internet, stream a movie, online gaming

Residential DSL

1 Mbps

768 Kbps


Check email, surf the Internet

Each technology utilizes Iowa Network Services for its internet backbone provide.  Internet speeds generally result from a “best effort” service and are dependent on a number of variables, many of which are outside the control of an Internet Service Provider. All speeds are subject to change due to the two key elements of network performance: bandwidth and latencies.

Other Costs/fees: 

  • Connection fee $95 
  • Reconnection fee $25.00
  • Extra Email set up charge  $15.00  
  • Static IP $5.00

A speed test site for any user or customer can be accessed here:  Speed Test Site

Privacy Policies

Palmer Mutual’s' network management practices do not entail inspection of network traffic. Traffic information is not stored, provided to third parties, or used by the carrier for non-network management purposes.
Palmer Mutual reserves the right to limit or block network traffic without prior notice to any account which is suspected to be in violation of the Acceptable Use Policy

Congestion Management
Palmer Mutual does not implement any congestion management techniques. Palmer operates our network to accommodate the necessary traffic requirements. In the event of congestion, all traffic is classified as best effort.  Palmer Mutual seeks to manage its network to ensure network security and integrity and to reduce or mitigate the effects of congestion on the network through evaluation of network traffic patterns that cause an adverse effect to the network integrity.

Application-Specific Behavior:

Palmer Mutual does not block or otherwise inhibit, favor or rate control lawful protocols of any kind nor any lawful applications or classes of applications as described in our Acceptable Use Policy.

Content Disclosure
As an Internet Service Provider, Palmer Mutual delivers a full suite of Internet-based applications. These include:

  • Email
  • Content Management System

Palmer Mutual does not discriminate any customer traffic. Palmer Mutual utilizes the network management techniques that are equal and standard across all user applications. We do not modify our network to make our directly served applications perform better than applications a user would access over the general Internet. For example, Palmer Mutual does not manipulate our network to perform better for customers accessing Palmer Mutuals' email servers versus Palmer customers accessing Google’s gmail.
The network management practices employed by Palmer Mutual do not differ between our directly offered applications to those general applications offered over the Internet.

Security Measures
Palmer Mutual reserves the right to limit or block network traffic without prior notice to any account which is suspected to be in violation of the Internet Terms of Use or Acceptable Use Policy and/or any account through which connected equipment is either intentionally or unintentionally performing malicious or virus-like activity.  Additionally, Palmer Mutual may, at its sole discretion, block any data traffic which it determines poses a threat to the security of the network.


If you have any questions or complaints about the Palmer Mutual Open Internet Disclosures, please Contact Us.

Services are not available everywhere, please see our coverage map

Palmer Mutual Telephone Company, 306 Main Street, PO Box 155, Palmer, Iowa 50571 USA | 712-359-2411 | 800-685-7417 | FAX: 712-359-2200 |
For technical questions, e-mail

All text and original graphics copyright © 2009 Palmer Mutual Telephone Company

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